Legacy Phone System Evaluation

Thank-you for your interest in our Legacy Phone System Evaluation. This assessment program is designed to evaluate the existing phone system and determine the appropriate path for upgrading to Microsoft 365 Teams Phone System. The outcome of this evaluation will include:

1. A proposal which will include the necessary hardware and installation fees associated with the upgrade.
2. An analysis of existing telco fees and estimate of comparable licensing costs for Microsoft 365 Teams Phone System.
3. Review of peripherals that will need to be replaced with a move to Microsoft 365 Teams Phone (boardroom, fax, paging, etc.).

*Note: if our assessment determines that an upgrade to Microsoft 365 Teams Phone System is not suitable for your organization, we will be fully transparent and explain why. Typically this may include custom applications, call-center requirements, complex call routing, poor Internet speed, or telco contract terms.

What we will be reviewing during the evaluation:

• Inventory current number of phone sets (dedicated and shared)
• Determine how phone sets are connected
• Review number of office locations / facilities
• Review shared spaces / meeting rooms / common areas
• Require a copy of the last Phone / Telecom Bill and Contract
• Assess the existing PBX system and how it is connected (i.e. Analog / PRI / SIP lines)
• Determine how the organization is using Teams today (current usage or familiarity with Microsoft Teams is recommended but not essential, Clear Concepts provides end user training)
• Does your organization provide company cell phones or BYOD?
• Do you have a Receptionist or Auto Attendant?